Room & Cleaning


  • Diamant Check-In will be from 14:00 hours.  Check-Out will be until 12:00 hours.

  • If the guest checks-out after 12:00, an extra late check-out fee will be charged


The rooms will be cleaned 7 days a week.

For reasons of sustainability, please put your towels on the towel rail if you want to use them again. If you prefer new ones please place them on the floor. Bed linen is changed two times a week.

Sentido Hotel & Aparthotel Diamant lends you a pool towel that you will find in your room. If you want to change it, the towel has an extra cost of € 3.


Laundry and Ironing Service

Our laundry and ironing service is available 6 days per week (except Sundays and official public holidays).  Items will be returned on the next day. You can find the laundry bag and a price list in your wardrobe. Please put your clothes into the bag, fill out the price list and then contact the reception.


Safe Box

A Safe Box is installed in your room against charge. For further information please contact the reception.

Please note that the hotel SENTIDO Hotel & Aparthotel is not liable for the loss of any valuable items that are not stored in the safe box. 

Please, leave the safe door open on departure.


Air conditioning & Heating

To regulate your room temperature, an individual temperature control unit is installed in your room. Please make sure you close the windows and doors while using the air conditioning, otherwise the air conditioning system will not work. The room card needs to be inserted in the power safer in order to switch on the power.